Most businesses run on invisible manual labour.
Someone copies form responses into a spreadsheet. Someone updates the CRM from email threads. Someone tags support tickets by hand. Someone compiles a weekly report nobody reads. The work is invisible because it’s spread across people and tools, but it’s expensive, slow, and error-prone.
We find that work, map it, and replace it. n8n or Zapier where a visual tool fits, AI agents where the task is fuzzy, small custom apps where the workflow needs its own screen. The goal isn’t “AI transformation.” It’s giving your team back five hours a week.
What we actually build
Workflow automation
Mapping business processes and automating them end to end across your existing stack. Tool-agnostic, scoped to the right fit.
n8n, Zapier and Make
n8n for self-hosted control and heavy logic, Zapier for breadth and speed, Make for visual complex flows. We pick per workflow, not per client.
AI agents for business
Task-specific agents for ticket classification, email drafting, lead qualification, and research. Built on OpenAI, Anthropic, or open models.
Business process automation
Re-engineering how work moves through the team, not just single workflows. Mapping, automation stack, and change management.
Custom internal tools
When no off-the-shelf tool fits: admin dashboards, approval portals, client-facing tools. Built on Next.js and Supabase or similar.
AI into existing systems
Summarisation, classification, and drafting added to your current CRM or helpdesk, without replacing the software underneath.
The workflows we automate most often
A couple of things we’ll push back on
AI is a feature, not a product. "We built an AI agent" isn't a deliverable. "We cut ticket triage time by 70%" is. AI shows up where it adds measurable value, not as a buzzword stapled to the invoice.
Not everything should be automated. Some work depends on judgment, context, or a relationship. We flag those and leave them alone. Automation evangelism ends here.
How we work
Discovery Weeks 1–2
Process mapping, automation candidates, ROI estimates, and the two or three workflows to ship first.
Build Weeks 2–5
Workflows built, integrated, and tested. Agents trained and evaluated. Small apps scoped and built.
Launch Week 6
Handover, documentation, monitoring setup, and team training.
Iterate Month 2+
New workflows, tuning, and monitoring so a broken flow doesn't fail silently. Optional retainer for ongoing buildout.
Three ways to work with us
Automation audit
Process mapping, a workflow backlog, and a prioritised roadmap. Run it in-house or bring it back to us. Best for teams with an ops lead who needs direction.
Automation project
We scope, build, and deliver a defined set of workflows or a custom app. Fixed timeline and deliverables. Best for a clear list of things to automate.
Ongoing retainer
New workflows, agent tuning, small app enhancements, monitoring, and support each month. Best for teams who keep finding new things to automate.